We are the data controller for the processing of the personal data that we process about our customers and business partners.

It is not a requirement that our company has an external DPO, but if you have questions about the processing of your personal data, you can contact us via info@lacto-technology.com.

Cookies

When you visit our website, we use cookies in order for the website to function, which you can read more about in our [cookie policy]. You can set your browser not to accept cookies, and our in our cookie policy you can see how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Our website uses cookies in a range of ways to improve your experience on our website.

Our company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

What data do we collect?

We collect the following data: Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?

Our company collects your data so that we can:

• Process your order
• Email you with special offers on other products and services we think you might like.

If you agree, we will share your data with our partner companies so that they may offer you their products and services.

When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

We will process your personal data so that we can enter into a dialogue with you, e.g. answer questions about our services. We only process the information that you give us in connection with our communication.

We will typically process the following general information: name, email, telephone number.

For accounting purposes, we must save all accounting documents. This means that we store invoices and similar attachments for accounting purposes. This may include general personal data such as name, address, service description, etc.

We store this information for a minimum of 5 years after the current financial year has ended.

Customers

We need to communicate with our customers to ensure that the service is delivered correctly. Through this, we can process information about name, address, services, special agreements, payment information and the like.

When the service has been delivered and any outstanding issues have been completed, we will immediately delete the personal data.

Data processors

We have business partners and use suppliers, some of whom may be data processors.

External suppliers can, for example, provide systems to organize our work, services, consultancy, IT hosting or marketing.

It is our responsibility to ensure that your personal data is processed properly. That is why we make high demands on our business partners, and our partners must guarantee that your personal data is protected.

We do not pass on your personal data to third parties.

We generally use data processors in the EU/EEA, or who store data in the EU/EEA.

In some cases this is not possible, and here data processors outside the EU/EEA can be used, if these can provide your personal data with adequate protection.

We keep the processing of personal data secure by having in place appropriate technical and organizational measures.

Job applications

We gladly accept job applications in order to assess whether they match an employment need in our company. We will immediately assess whether your application is relevant, and then delete your information again if there is no match.

If you have sent an application for an advertised job, we will dispose of your application in the event that you are not hired, and immediately after the right candidate has been found for the job.

If you are part of a recruitment process and/or hired for the job, we will give you separate information about how we process your personal data in this connection.

How to contact us

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.